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IPhone 4s home button
asah2154
Newbie
‎02-12-2013 04:06 PM

so my IPhone home button stopped working and I don't know what to do. Any ideas??

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Re: IPhone 4s home button
soupcannon
Specialist - Level 1
‎02-14-2013 01:57 PM

Either replace front screen or the phone itself

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Re: IPhone 4s home button
thomprodforum
Enthusiast - Level 3
‎02-16-2013 05:57 AM

My iPod Touch home button also stopped working. They replaced it for me since it was still under warranty. How old is your phone?

You can work around it by adding a home button to your screen using Assistive Touch under Settings/ General/Accessability.

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Re: IPhone 4s home button
vzw_customer_support
Customer Service Rep
‎02-18-2013 05:31 PM

I'm so sorry for the trouble you've encountered, asah2154! Lets get to the bottom of this. Is the button able to move or respond at all? Are you able to see an debris surrounding the button? This may be causing it to malfunction. If you are near an Apple store, I recommend having it evaluated to correct. Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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