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IPhone deleting texts?
bubsy75
Member

It seems my IPhone 4s has deleted old text messages.  Is this an automatic thing? I didn't erase them myself.  Not sure if they can be recovered? I need these messages for an ongoing court case, I am desperate!

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Re: IPhone deleting texts?
Xyvis
Sr. Member

iPhones kind of archive older messages, open up the text conversation and scroll all the way up, you should see an icon that says "Load Earlier Messages"

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Re: IPhone deleting texts?
bubsy75
Member

I've done that, but it will only load up to a certain point and then I cannot go any further?

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Re: IPhone deleting texts?
vzw_customer_support
Customer Support

Hello bubsy75!

Thanks to the community for your responses!

I know how important these messages are to you. Let's get them back!

You see, SMS messages remain on the iPhone after deletion. When “deleted” on the iPhone, they are technically hidden and marked for deletion. Text messages are then deleted only after sync with iTunes. This means if you have synced with iTunes since trying to locate the messages, they may be deleted (unattainable).

In order to recover a deleted text message or messages, run through the following 4 easy steps:
STEP 1:Make sure iTunes doesn’t automatically sync with iPhone when connected.
STEP 2:Connect your iPhone to iTunes and Back up by selecting Preferences > Backup from iTunes, or right-click on your iPhone and choose back up.
STEP 3:Restore your iPhone by selecting Restore under Preferences. Note that restoring the iPhone will restore the previous iPhone firmware. Your iPhone will be completely erased after the new firmware is installed. Please make sure your back up is good!
STEP 4:The final step is to restore your iPhone from the back up you created on step 2. This will allow you to restore any data you have backed up, including the “deleted” text messages.

Please post back with your results. Thanks and have a good day!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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Re: IPhone deleting texts?
bubsy75
Member

Hi Christina,

I followed your instructions but unfortunately it did not work. And now all of my music has been erased from my phone. Is there an easy way to get it back?

Barbara

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