International iphone 4s help

[Brittphone]

Iphone 4s will not get serivice in internationally. Verizon rep said it would prior to dparture.

IOS 5.1.1, Voice romaing on, international cdma set to on

[vzw_customer_support · Accepted solution]

Let's look further into this Brittphone! Where are you located? Did you add the international dial feature and global plan before leaving? You can contact our global team at 908-559-4899. If unsuccessful, please accept my follow request, follow me and send me a direct message with your mobile number and account verification. Thank you.

TominqueBo_VZW
Please follow us on Twitter @VZWSupport 

[Brittphone]

I called global support. They solved my issue thank you for the reply.

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Verizon Wireless Customer Support <forums@verizonwireless.com> wrote:

Verizon Wireless Customer Support created the discussion

"Re: International iphone 4s help"

To view the discussion, visit: https://community.verizonwireless.com/message/1012877#1012877

>

[vzw_customer_support]

That is great news, Brittphone! Have a great trip!

TamaraH_VZW
Follow us on Twitter @VZWSupport

[boom12]

I have a 4S which done with 2 yr contract and I got the new Iphone 5 with Verizon. Is it possible to unlock my 4S or 5, either one.

I will be travelling overseas and I want to use a local SIM when I get there.

Many thanks.

[ttipgem]

Yes. Call Customer Service and request an unlock code.

As long as you meet the criteria, you should be able to get the code.

Read this for more details.

https://community.verizonwireless.com/message/696707

[boom12]

Hi there,

Thanks for the link and I meet the criteria.

I called the number and they gave nothing, but said it is unlocked.

I checked the IMEI on the internet website, but it still shows locked.

I am worried to travel with it and get stock.

Which one to believe inernet website or verizon staff.

By the way, they gave me no code but said it is unlocked. Do you agree?

Thanks again.

[ttipgem]

"They" said which one is unlocked?

Try a different SIM card while you are still here.  See if it works.

[boom12]

they told me 4S is unlocked now.

I had to switch my 5 OFF and then activate the 4S to unlock. Then activate the 5 again.

But if I insert a different sim card from a friend, it reboots and ask to activate.

Am I doing something wrong or Verizon just fooled me?

I am going overseas tomorrow and your help is highly appreciated.

Thanks