Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Iphone 4 and iOS 7 -issues with icloud

I have tried and spent hours trying to figure out why my phone will not connect to my email ( ). Phone prompts to sign into icloud. When I go to settings the "icloud" button is "greyed-out" no option to turn on/off. If I can turn icloud connection "on" then should work. I have read on apple site and no fix for found. I am hoping a Verizon network error I can find a fix for. It is annoying not being able to access email. Oh and the itunes stopped working with the latest itunes update ~1week ago. LOVE my iphone, but getting annoyed.

Labels (1)
Re: Iphone 4 and iOS 7 -issues with icloud
Customer Support

Hey there icanknit,

I'm sorry for the issues that you are having connecting to your e-mail. I know how convenient it is to receive e-mails to your phone so let's keep you connected.

Have you always had issues connecting to this e-mail address? Have you had any other data issues on your device? Please try removing the e-mail address, and readding it,

Keep us updated with results.

Follow us on Twitter @VZWSupport