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Iphone 4 and iOS 7 -issues with icloud
icanknit
Member

I have tried and spent hours trying to figure out why my phone will not connect to my email (mac.com ). Phone prompts to sign into icloud. When I go to settings the "icloud" button is "greyed-out" no option to turn on/off. If I can turn icloud connection "on" then should work. I have read on apple site and no fix for found. I am hoping a Verizon network error I can find a fix for. It is annoying not being able to access email. Oh and the itunes stopped working with the latest itunes update ~1week ago. LOVE my iphone, but getting annoyed.

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Re: Iphone 4 and iOS 7 -issues with icloud
vzw_customer_support
Customer Support

Hey there icanknit,

I'm sorry for the issues that you are having connecting to your e-mail. I know how convenient it is to receive e-mails to your phone so let's keep you connected.

Have you always had issues connecting to this e-mail address? Have you had any other data issues on your device? Please try removing the e-mail address,http://vz.to/17ynTjn and readding it,http://vz.to/16UTzmE.

Keep us updated with results.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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