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The bottom half of my screen, ocasionally the top too but not as much, is not responding. it's not frozen it just won't respond to touch, i have tried turning it off for a while and turning it back on but no luck. i tried holding the home button and top button until it restarted but again no luck. Any suggestions I will try. Thank You.
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That would be very upsetting! Let's get this addressed right away! Did this start after an application was downloaded? What application are you using when its freezing? I'm glad you already did a soft reset. Please back up the device with iTunes and try a hard reset. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47616
Please let me know if the issue persists after the reset.
Thank you
JoeL_VZW
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