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Iphone 4s bottom half of screen not responding
4s_trouble
Member

The bottom half of my screen, ocasionally the top too but not as much, is not responding. it's not frozen it just won't respond to touch, i have tried turning it off for a while and turning it back on but no luck. i tried holding the home button and top button until it restarted but again no luck. Any suggestions I will try. Thank You.

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Re: Iphone 4s bottom half of screen not responding
vzw_customer_support
Customer Support

That would be very upsetting! Let's get this addressed right away! Did this start after an application was downloaded? What application are you using when its freezing? I'm glad you already did a soft reset.  Please back up the device with iTunes and try a hard reset. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47616

Please let me know if the issue persists after the reset.

Thank you

JoeL_VZW
Please follow us on twitter @vzwsupport

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