I have a 2013 ford explorer and and Iphone 4s with the latest software updates. My phone will not automatically pair up with my car when I get in. Blue tooth is turned on. I have to do a soft reset and then it will discover my phone and connect. But the connection only lasts for about 5-10 minutes before it just drops it. When it tries to find it again it fails. I have called my ford touch sync support and they say it is an issue of compatability between apple and microsoft. HELP.....I bought this vehicle 2 months ago and it still won't work. My local verizon store told me that my phone is not the problem., The ford dealer told me my phone is the problem.