Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Is there a free replacement if my phone cracked?
GShurman
Member

The back of my phone cracked and I would like to get it replaced. Is there any way to do that without paying the $169 deductible from Asurion?

Labels (1)
0 Likes
Re: Is there a free replacement if my phone cracked?
vzw_customer_support
Customer Support

I'm sorry to hear about your iPhone GShurman, I know that's never fun. I understand it's important to have it replaced as soon as possible. Any device damage voids the manufacturer's warranty, but it's great to hear you have insurance. The replacement will only cost you a fraction of the full retail price you'd have to pay without it. You can file a claim here http://bit.ly/07CrqPK .

AdaS_VZW
Follow us on Twitter at @VZWSupport 

0 Likes