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Lock Button
Matt_6169
Member

The lock button on my iphone 4 started to "stick" and then it finally stopped working. it stopped clicking. what should i do? i have had it for at least 5 months.

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Re: Lock Button
vzw_customer_support
Customer Support

Oh no Matt.6169! Having a stuck button is never good! If you've only had the device for 5 months, it should be covered under your 1-year warranty! You're in luck! I did want to make sure that you did not have any damage to the phone. That is not covered under warranty and would require an insurance claim http://bit.ly/07CrqPK. You can order a replacement through us, at a store, or customer service. Please let us know if you had this solved or if you still need help. Thanks!

MichelleG_VZW

Please follow us on Twitter @vzwsupport

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Re: Lock Button
Matt_6169
Member
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