MMS issues
niravc
Newbie

Hi,

I just got my iphone 4s a week ago, had my number ported from tmobile. Ive been having issues with sending pictures over via regular text messages. Sometimes it just wont send the picture, it takes so long that it finally gives the message that it failed to send (even with at least 2-3 bars, mms turned on in settings, *228 option 2 completed). Other times it will send, but it takes more than 3 minutes to send and starts to chew up the battery. I've restarted my phone, reset my network settings yet nothing seems to work. This doesn't happen on iMessage though, just over regular MMS. Does anyone else have this issue with their 4s? Anyone know of other options that worked for them to try to fix this issue?

Thanks

Labels (1)
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Re: MMS issues
kaebfly
Champion - Level 3

I have not had this issue but it could be a few things. Have you dialed *228 and chosen option 2? If not, try this. You may even want to do it again and choose option 1. If that does not help then you might need to do a reset of the phone (holding the home button and the sleep/wake button at the same time until the Apple logo appears on the screen).

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Re: MMS issues
LatachaM_VZW
Verizon Employee

Hello niravac,

Thanks for your response kaebfly. Niravac I can relate to your concerns regarding sending  picture messages. Are you still having this issue? Are you unable to receive picture messages? Can you send and receive text messages? Is this happening with all your contacts or certain contacts? Please answer these questions so I can resolve this issue for you.

Thanks,

LatachaM_VZW

Follow us on twitter @VZWSupport

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Re: MMS issues
gina7239
Specialist - Level 2

Maybe u have mms to off in settings. U can have mms off and SMS on at the same time.

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