Missing Ringtones

[HopeFloats]

Now that I've done a couple different things to try to improve the speed of my phone I, A.) Can't get all of my music back on my phone AND B.) I no longer have my ringtones. The ringtones THAT I PAID FOR.  I am so over this phone.  I don't have the time to try to figure out all of these issues.  How can I have Twitter, Instagram and 853 Songs on my phone before and now they all won't upload back on to the phone?

[vzw_customer_support]

Hi HopeFloats,

Let's get this figured out! You mentioned doing a couple different things to your phone, please advise what those things were. Was your device backed up via iTunes before completing those steps?


Ayani_VZW
Please follow us on twitter @VZWSupport

[HopeFloats]

I wish I knew for sure. I want to say yes. How would I know?

Sent from my iPhone