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Multiple Verizon Customers can't make/receive calls
mattandchristy

Me, my wife, and 2 other Verizon customers in our neighborhood are having problems. We can connect to 3g, have good signal for the most part, but we can't make or receive calls or text messages. I, my wife, and one friend all have the 4s, for sure, and I have another friend in the neighborhood (model unknown) who is experiencing the same problem. We can connect to 3g, but can't make/receive calls or texts over CDMA (apparently). I've hit the "Extended" network a few times and made calls. My Verizon signal is and has always been 50%-75% usually, with 100% sometimes. My friend says his daugher's iPhone 4 is working without issues.

When we get away from home, our phones work fine. My biggest concern is safety, since we have no landline at home. It's been this way since I've got home 330 p.m. Friday. Going on 48 hours now.

I would have called customer service, but....

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Re: Multiple Verizon Customers can't make/receive calls
mattandchristy

Bump. 3 days of it now. If it's not fixed when I get back off of vacation, I'll find a provider can give me service at my house, after having been with Verizon for over 6 years now.

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Re: Multiple Verizon Customers can't make/receive calls
tikibar1
Sr. Leader
Sr. Leader

This is a customer-to-customer forum, not Customer Service.  Have you tried contacting Customer Service via some else's phone or by going to the local Corporate store?  Maybe there's an outage in your area?

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