My 3G isn't working.No calling or texting without wifi

[madsfam00]

My 3G on my 4s isn't working. I can only text and call with wifi

[Weth]

We need some clarification.  Regular SMS text and calls would never go over wifi, so that is not making full sense. 

Are you saying when you are not connected to wifi, and the phone shows 3G, nothing works, but if you connect to wifi everything works? 

DId you reboot the phone?  Hold the home and sleep/wake button together for 10 seconds then let go. 

[vzw_customer_support]

madsfam00,

We want you to be able to enjoy data services on your device again. When did this issue begin? Did anything change on your device around the time you lost 3G service? Does this only happen in a certain area? If you to to Settings>Cellular does it show data services turned on?

LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!