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My I phone 4 not receiving text messages from some other carriers
tjheslar
Member

I can send and receive most text messages but I have 2 contacts that both have US cellular service that can receive my texts but I cannot receive theirs.

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Re: My I phone 4 not receiving text messages from some other carriers
vzw_customer_support
Customer Support

tjheslar, we don't want this to be a hit or miss text messaging matter. I recommend that you delete all unwanted text messaging threads on your device, update the network http://vz.to/ebETf6 and then power your phone off/on. Keep us posted.

Lasina_VZW
Follow us on Twitter @VZWSupport

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My I phone 4 not receiving text messages from some other carriers
tjheslar
Member

verizon, how do i update the network?

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Re: My I phone 4 not receiving text messages from some other carriers
Ann154
MVP MVP
MVP

Was there something you didn't understand in the link they gave or did the link not work?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My I phone 4 not receiving text messages from some other carriers
vzw_customer_support
Customer Support

tjheslar,

Updating the network is a piece of cake! On your iPhone 4, go ahead and dial the number *228, choose option 2, and then restart your phone for a resync. Also, the link provided by Lasina in the previous post will assist you in resetting network settings.

EvanO_VZW

Follow us on twitter @VZWSupport

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Re: My I phone 4 not receiving text messages from some other carriers
marcedmunds
Member

The number *228 is not a valid number

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Re: My I phone 4 not receiving text messages from some other carriers
Not applicable

*228 Send is a valid number for your device.

Select OPTION 2

And listen closely at the voice on the phone.

Good Luck

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