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My Iphone 4 S email is not working.I have it on, can see frozen emails up to 4/15/15, then nothing after that. Getting a message that states "Cannot get mail, Connection to server failed" Whom do I contact regarding this? I have Charter at home, Verizon
Diane99
Newbie
‎06-01-2015 07:00 AM

my iphone 4s email feature is not working. it's turned on, however, cannot retrieve any email since 4/15/15 , frozen screen showing those emails, however,unable to read, and any emails after 4/15 not coming thru. Stating " Cannot get mail, Connection to Server failed" Whom do I contact regarding this? I have Charter at home, and Verizon Wireless for Cell phone. please help.   I have rebooted it, have made sure it's turned on..still nothing.

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Re: My Iphone 4 S email is not working.I have it on, can see frozen emails up to 4/15/15, then nothing after that. Getting a message that states "Cannot get mail, Connection to server failed" Whom do I contact regarding this? I have Charter at home, Veri
mama23dogs
Legend
‎06-01-2015 08:15 AM

IS charter also your email server?

check both online on your account to see if the email is being forwarded.

delete and re add the email.

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