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My Iphone 4 will not let me update the software to ios 7.1.2, how do I need to correct this?
Nilena
Member

I Phone 4 will not let me update my software to ios 7.1.2.

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Re: My Iphone 4 will not let me update the software to ios 7.1.2, how do I need to correct this?
vzw_customer_support
Customer Support

We want to make sure you are having the best device experience, Nilena! Are you trying to update over the air on the device or connected to iTunes?


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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Re: My Iphone 4 will not let me update the software to ios 7.1.2, how do I need to correct this?
Nilena
Member

Over the air

Sent from my iPhone

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Re: My Iphone 4 will not let me update the software to ios 7.1.2, how do I need to correct this?
KathyH_VZW
Verizon Employee

Nilena, thanks for the information! Do you have a computer? What error does it give you when you try to do over the air? You can also try to update if via computer see here: http://support.apple.com/en-us/HT4623. Let me know if their is anything else I can help you with.

Thanks,

AmberF_VZW

Follow us on Twitter @VZWSupport

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Re: My Iphone 4 will not let me update the software to ios 7.1.2, how do I need to correct this?
elliew
Sr. Member

You need iTunes 11 to install iOS7

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