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My email icon has vanished, how can I recover it?
Samsothermom
Newbie
‎12-08-2013 01:34 PM

My email icon has vanished from my phone.  Can someone assist me in recovering it?

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Re: My email icon has vanished, how can I recover it?
vzw_customer_support
Customer Service Rep
‎12-10-2013 02:08 PM

Hi Samsothermom!

It seems your email icon is playing hide and seek, huh? Well, let's win this one OK? Since the email icon is a default icon that can't be deleted, please follow these steps to get it back:

Settings > General > Reset > Reset Home Screen Layout. Let me know how it goes, thanks!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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