My iPhone 4 contract got extended

[Chanho]

I was going to change my iPhone to a new phone because the contract is almost due and I check the specific date but it told me it will end on 2015.

I got my phone 2 years ago and it extended another 2 year.

Please help, I am very confused right now.

[Ann154]

Did someone use your upgrade on their line?

[Chanho]

No but we added another phone

[Ann154]

What is the contract end date for that line?

[Chanho]

We got it during august so around 2015 august

[Ann154]

Is that exactly what your MyVerizon account says?

[Chanho]

Im not sure beause i do not have a access to it or i dunno how to check it. The new phone is in the family plan which my phone is in also

[Ann154]

Chanho wrote:

Im not sure beause i do not have a access to it or i dunno how to check it. The new phone is in the family plan which my phone is in also

Then you need to talk to the account owner and find out why your contract was extended and when.

[vzw_customer_support]

Hey there Chanho,

Upgrading your device is always an exciting time, especially with the great devices we have available. I'm sorry to learn of the confusion over the upgrade date on the account, but I am confident that we can easily get this figured out.  In order to see what happened I would have to review the account in detail.  Please follow me and dm me your mobile number and billing system password and I'll take a look to see what happened.

NicholasB_VZW
Follow us on Twitter @VZWSupport

[vzw_customer_support]

Chanho,

How bizarre! Good thing this VZW sleuth is on the job and ready to crack this case. At your convenience, please accept my follow request, follow back, and then DM your name, mobile number, and billing system password (or last four of your social if you're the account owner and a password isn't present) so we can research.

EvanO_VZW

Follow us on Twitter @VZWSupport