Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
My iPhone 4S SMS messaging problem

So yesterday I was just about to reply to a text I received from a friend when I tried sending it would not go through the little exclamation mark came up and I even tried calling the number it immediately said something about phone being disconnected even though I know it is not after having a face to face discussion with that person. I know my number is not blocked because there was no time for them to block it and she said it isn't blocked as we see each other everyday. I did send a message from my iPad 2 using iMessage that worked and went through. For my phone I tried soft reset network reset along with the *228 option 1. I erased the number and added it manually even added the +1 in front of the number, tried a group SMS  still no change it is very frustrating!!! Please respond back @verizon so I can get this taken care of.

Labels (1)
Re: My iPhone 4S SMS messaging problem
Customer Support

This is quite a head scratcher, Austin_A2014. It sounds like both devices are iPhones. Did you get the option to 'Try Again'?Try resetting your Network Settings. Here are the instructions..
Please let me know if this helps. I look forward to hearing back from you.


Follow us on twitter @VZWSupport