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My iphone 4 screen has gone dark and wont reappear. tried to charge but to no avail, turning the ringer to vibrate and it vibrated proving its on. Cant seem to turn off, screen remains dark
Burd
Member

@@@My iphone 4 screen has gone dark and wont reappear.  tried to charge but to no avail, turning the ringer to vibrate and it vibrated proving its on.  Cant seem to turn off, screen remains dark

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Re: My iphone 4 screen has gone dark and wont reappear.  tried to charge but to no avail, turning the ringer to vibrate and it vibrated proving its on.  Cant seem to turn off, screen remains dark
vzw_customer_support
Customer Support

Burd

I'm sorry to hear your phone is not responding! I'd love to get it back up and running. Can you press and hold both the front button and the top button? You may need to hold it for a few minutes, but an Apple will appear when the device resets. Keep us posted!

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: My iphone 4 screen has gone dark and wont reappear.  tried to charge but to no avail, turning the ringer to vibrate and it vibrated proving its on.  Cant seem to turn off, screen remains dark
silverfox1017
Member

so sorry to hear about your problem, My  advise is to take it back and ask them to fix or exchange your phone for you. I beleave for as much as they cost you should never be having any problem like it is having .Just my option. hope this helps you

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