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My iphone 4s will not send or receive text messages from non apple users
Rnmarian
Member

This started Sunday randomly, I Hard reset the phone, I network reset, i took out sim and re inserted, i backed up and restored, all of my updates are up to date.  I have no idea what else to do, now it i also happening with my girlfriends phone, please help!

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Re: My iphone 4s will not send or receive text messages from non apple users
vzw_customer_support
Customer Support

Hi Rnmarian,

That indeed sounds like a serious situation. My apologies that you may be having issues with your messaging. I would be delighted to get this resolved. Let's try a few things first. Can you please power off iMessage on both devices. Once this is done please try to resend messages and see if their delivered. Also, please dial *228 send and select option #2. Please keep us updated, thanks!

MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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