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My mobile phone without service
yujing
Member

Hello, I am a Chinese user, using 4S, upgrade to 7.0.3 appear no service phenomenon, now very confused, which brings much inconvenience to the work.Please help me do.

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Message was edited by: Admin Moderator

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Re: My mobile phone without service
vzw_customer_support
Customer Support

Hi yujing,

Oh No! Let's get you the service you deserve! Are you currently our customer? Did you attempt to reactivate your phone after the update? Keep us posted.

Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

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Re: My mobile phone without service
yujing
Member

I try to activate, but no, my phone has that going maintenance costs to be $ 200, I'm sorry, in my most disappointing when you do not help me.

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Re: My mobile phone without service
vzw_customer_support
Customer Support

yujing,

I am sorry you are unable to activate your device again. Are you currently a Verizon Wireless customer or just using a phone we sell with another service? If you are not a Verizon customer we are unable to activate a device unless on our towers. Please clarify so we can proceed forward.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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