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My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
cjvh1111
Member

I just want to be able to send texts and connect to the internet, for some reason it will not let me anymore.. I am upstate NY and have a tower real close by.

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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
vzw_customer_support
Customer Support

Let's get you back to business, cjvh1111! May I have your zip code to reference the area? What type of device do you have?

Thank you,

YaleK_VZW
Follow us on Twitter @VZwsupport

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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
cjvh1111
Member

13833 and iphone 4. It still doing it

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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
skynh3
Member

I'm having the same issue and no solution. I do have a ticket that is active to maybe help me but I can't call out, can but no one hear me, can't send texts all the time, no internet, etc. I have only 1 bar and I have 1x - I sometimes get 3g but that's rare.

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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
beyedup
Novice

Can you check the network settings? It's been awhile since I used IOS. Make sure your still on CDMA. Or you can try to toggle airplane mode on/off to reset your connection. Wait until the plane icon appears,  then toggle off.

Just trying to help if possible.

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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
Not applicable
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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
beyedup
Novice

Thanks for the link. Well a few things I suggested are in the troubleshooting guide at that link. Hopefully it helps them out getting some signal back.

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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
Not applicable

So true. I did not want to interfere with your suggestion.

I answered this in another post by the same person.

Please accept my apology if I overstated your reply.

Good Luck

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Re: My phone is not sending messages and has gone from 3G to 1X constantly, what is going on?
beyedup
Novice

No problem or issues here. We all can help and give tips to everyone in need.

The apology is appreciated,  but not necessary. I didn't feel any interference with your post.