Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
My phone won't back up. What do I do?
pioneergirl
Member

I have tried to back up my phone.  I have had it for 7 months and it has never backed up!!!  It looks like it is going to back up, but I have had it plugged in on Wi-fi overnight and it still won't back up.....What do I do?  My husband's phone backs up.  Is there something wrong with my phone? Help! Smiley Happy

Labels (1)
0 Likes
Re: My phone won't back up. What do I do?
vzw_customer_support
Customer Support

Hi pioneergirl,

Let's get this figured out! Are you attempting to back up your device via iTunes or iCloud? Do you receive an error message? I look forward to hearing from you soon.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

0 Likes