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My son downloaded latest ios
KKoebke
Member

My son downloaded the latest ios 7 update & within a few days it has started having problems charging, and now tonight it shut itself off & seems to be frozen mid-way through "rebooting".  We are not very tech hip, so any help would be great!

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Re: My son downloaded latest ios
vzw_customer_support
Customer Support

Hello KKoebke!

Let's get this taken care of! It seems like your device is in recovery mode. Please follow these steps to fix it: http://bit.ly/SDbUbT

Keep me posted!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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Re: My son downloaded latest ios
vzw_customer_support
Customer Support

Hello KKoebke!

Let's get this taken care of! It seems like your device is in recovery mode. Please follow these steps to fix it: http://bit.ly/SDbUbT

Keep me posted!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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