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Name not showing in text messages
bhuynh1269
Member

I just recently got my iphone 4s late december and my aunt asked if i wanted her to set up my phone and i said yes because this is the first time ive had an iphone on verizon. When i text other people with their name it shows up with their name but when they text back it only shows their number. Caller ID works just fine though.

e.g Text Bob blah blah blah

receive: 7141239876

this is very annoying ...is there a solution to this, ive been looking around online for solutions but none of them seem to work.
ive tried:

Turning off my phone, turning it back on

dialing *288 & pressing 1 & 2 but it said it failed to upgrade

Dialing *288 & turning off my phone & turning it back on

Added +1 to all my contacts, +1 (714) 123-1234

my international language is on english

ive sync my phone to icloud

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Re: Name not showing in text messages
Ann154
MVP MVP
MVP

Remove the + 1 to all the contacts?

On the Verizon Wireless network you should use just the ten digit phone number.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Name not showing in text messages
bhuynh1269
Member

i can't i tried then my phone numbers would be like
(71)4 45 43 23 1

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Re: Name not showing in text messages
Ann154
MVP MVP
MVP

Huh?

The numbers would look like (714) 555-1234 for USA phone numbers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Name not showing in text messages
bhuynh1269
Member

it would show up like this:
[IMG]http://i42.tinypic.com/351ad50.jpg[/IMG]
until i entered the full number which displayed as a regular USA #

7145554444

but when i text people i would receive their # instead of name

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Re: Name not showing in text messages
AnthonyTa_VZW
Verizon Employee

Hi brian huynh!

I see this is becoming very annoying, and I would like to help.

First, thanks to Ann154 for the great feedback & suggestions!  brian huynh, I would like to suggest turning off International Assist to correct this problem.  Go into Settings > Phone > International Assist (Turn OFF) > return to the Home Screen and double-tap the "home button" to clear app manager > power cycle the device.  Once the device is back on perform an over-the-air programming by dialing *228 option 1.  This should resolve the text message issue for you.

Let me know how this works out for you.

Thanks,

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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Re: Name not showing in text messages
bhuynh1269
Member

ive tried your solution but it still doesnt work

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Re: Name not showing in text messages
AnthonyTa_VZW
Verizon Employee

Hi brian huynh!

Please send me a Direct Message if you are still having problems with your iPhone displaying names properly so I can further assist.

Thanks,

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

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Re: Name not showing in text messages
no_title
Member

I dialed *228 and used option 1 to reset phone. Then double click home button to kill all your apps and wait a couple minutes, solved it for me! Good luck...

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