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No Service (Again).
AspiringPhD
Member

I reside in Charlotte NC and am ONLY able to call the VZW toll free customer service number (can't get through doing *611) and cannot receive any incoming calls. I am able to text a fellow iPhone VZW customer with no problems. Customer service stated this is an issue in SC but I want to know if anyone in NC is having this problem? This is the second time I have been without service on my phone in recent weeks.

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Re: No Service (Again).
Kcarpy911
Member
Yeah, it's happened to me a couple of times too. No clue what the issue was and VZW couldnt help.

Good luck!
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Re: No Service (Again).
AspiringPhD
Member

I finally got service again after being without it for approximately 2 hours. The problem I had this time is different than the problem I had the first time per information I received from Verizon. I had to email family to let them know I was ok since I have no landline as an alternative form of communication. The ONLY number I could call during that 2 hour period was Verizon Wireless's toll free number so I am quite thankful I could at least call them for help.

 

Good luck with your service issues. 

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