Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
No international service on iPhone 4s
Gcwb
Member

Help! I called Verizon to add global voice on only one phone, before I left for Italy-- i never received the email confirming. Since I arrived last week I have "no service". I went online to add data but still nothing. And I can't Get in touch with Verizon because I cannot MAKE CALLS!!! So dumb. And my guess is that I bet my bill will show all these fees for services I never got or used. Any suggestions?

Labels (1)
0 Likes
Re: No international service on iPhone 4s
vzw_customer_support
Customer Support

Hi Gcwb,

Oh my! I know how important it is to have properly working service while traveling. Let's get this resolved. Make sure Roaming is set to "on" http://vz.to/z8ji6v on your iPhone 4S. If you are still unable to place calls you can call our Global support team from a Landline phone in Italy for additional assistance at 908-559-4899 or access our Global Support  page http://bit.ly/xZd3pS .  Keep me posted.



Thanks,
Pamelaf_VZW
Please follow us on twitter @VZWSupport

0 Likes
Re: No international service on iPhone 4s
mthor
Member

I signed up for your internation pay as you go global calling before my trip to Ireland (Nov). My iPhone never worked in Ireland so I had to use my associates ATT iPhone for an important call back to the states. I am just going to leave my Verizon iPhone on future International trips. The added fee was for nothing.

0 Likes