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No international service on iPhone 4s

Help! I called Verizon to add global voice on only one phone, before I left for Italy-- i never received the email confirming. Since I arrived last week I have "no service". I went online to add data but still nothing. And I can't Get in touch with Verizon because I cannot MAKE CALLS!!! So dumb. And my guess is that I bet my bill will show all these fees for services I never got or used. Any suggestions?

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Re: No international service on iPhone 4s
Customer Support

Hi Gcwb,

Oh my! I know how important it is to have properly working service while traveling. Let's get this resolved. Make sure Roaming is set to "on" on your iPhone 4S. If you are still unable to place calls you can call our Global support team from a Landline phone in Italy for additional assistance at 908-559-4899 or access our Global Support  page .  Keep me posted.

Please follow us on twitter @VZWSupport

Re: No international service on iPhone 4s

I signed up for your internation pay as you go global calling before my trip to Ireland (Nov). My iPhone never worked in Ireland so I had to use my associates ATT iPhone for an important call back to the states. I am just going to leave my Verizon iPhone on future International trips. The added fee was for nothing.