No service in Italy
Radiosue
Newbie

Can't reach verizon online chat. Set everything up before I left. Says on my phone...sim unprovisioned. Just need basic service. Been abroad before with no problems. Can anyone help.

Thanks

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Re: No service in Italy
vzw_customer_support
Customer Service Rep

Radiosue

Sorry to hear you're having connection trouble while overseas! Let's get things straightened out. Were you using VZW service in Italy or a local SIM card? Have you been able to reach our Global Support? Here's how: http://vz.to/1nENKhi

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: No service in Italy
vzw_customer_support
Customer Service Rep

Radiosue

Sorry to hear you're having connection trouble while overseas! Let's get things straightened out. Were you using VZW service in Italy or a local SIM card? Have you been able to reach our Global Support? Here's how: http://vz.to/1nENKhi

RuthW_VZW
Follow us on twitter @VZWSupport

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