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No service
jonnymorris
Member

I am in Longview, Texas, in an area where I normally have 5 bars.  Now, I have no cell service at all.  I can connect to wi-fi, but no calls, texts, or voicemail.  I have an iPhone 4.  Anybody else have this problem or know of a solution?

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Re: No service
gina7239
Sr. Member

*228 option 1 should activate your phone.

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Re: No service
gina7239
Sr. Member

Have you reset network settings or done *228 option 2? If that doesent work try option 1. Network settings is under general settings. Do you even get a 0 that means your getting slow data signal?

Re: No service
CrowRobot
Member

Jonny, I am in Tyler and my 3G went down hours ago. Maybe a regional thing? I don't even get the "o", just bars. I will try the *228.

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Re: No service
CrowRobot
Member

Thank you Gina! Resetting Network Settings didn't do it, but calling *228 did it.

Re: No service
william06080
Member

I'm also in Tyler and have been having this problem since yesterday afternoon! The weird thing is we have 2 other iphones in my household and they are fine!

Re: No service
william06080
Member

*228 option 1 seems to have helped for now.

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Re: No service
jonnymorris
Member

Yeah, I reset the network settings.  That didn't do anything.  I don't have any service at all, so I can't call *228.

Re: No service
gina7239
Sr. Member

*228 option 1 should activate your phone.

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Re: No service
jonnymorris
Member

Sorry, I guess I didn't really understand the process.  I looked on another forum and saw that I had to dial *22801.  That got me into the activation server.  I don't know why it wasn't working with just *228.  Thanks for your help though!

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Re: No service
rolyat_1111
Member

I am also having similar issues in Longview and Kilgore.  My iPhone says "Searching" and eventually "no service".  I was able to call Verizon using a landline phone and they submitted a ticket to fix the issue.  I was told the issue could probably be fixed in 2 days at the earliest.  Verizon seemed to be unaware of the issue so I suggest calling Verizon from a landline and telling them of your issue.  It seems to be influencing iPhones only as other people in my building without iPhones have full bars with the Verizon service?  Maybe if more people call... the faster it will get fixed??  My speculation is it is actually within the software of the phone...

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