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No service
Jeddababyyy
Member

Verizon is not displayed in the top left hand corner of my phone anymore. Instead, it just says searching...

I tried contacting Apple support but they do not have an answer to this, I have tried all they could do. I think it is a Verizon issue.

If anyone knows how to solve this issue it would be greatly appreciated.

Thanks.

Labels (1)
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Re: No service
ttipgem
Sr. Member

Have you tried a Hard Reset on the phone?  Hold down the Home Button and the Power Button until the device shuts down and resets.

Have you tried resetting the networks on the device?  Settings > General > Reset > Reset Networks

Have you called Verizon Customer Service and asked them if there is a tower problem in your area?

Have you checked your account online (or with a Verizon rep) to make sure that the device is properly activated on your account?

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Re: No service
vzw_customer_support
Customer Support

Thanks for the great tips,ttipgem!
Jeddababyyy, were you able to try the steps? We look forward to your reply in order to further assist if needed.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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