Not connecting to network
madalyn493
Newbie

i just activated my 4s replacement phone yesterday and i wasn't getting any service bars but i had wifi. now today the same thing is happening. it keeps saying "searching..."

i am in an area with service because i had it all day until now.

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Re: Not connecting to network
vzw_customer_support
Customer Service Rep

We want your replacement phone working great, madalyn493. What zipcode are you in? Is your original phone powered down? Try resetting the Network Settings http://vz.to/uLOEAI to restart the phone's connection.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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