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Not consistently receiving text messages...
jillz
Member

Since Sunday (3/10), I have been having issues where I am not receiving all my incoming text messages.    it mostly seems to be affecting one number that I text with the most.      If I start the conversation, we can text back and forth.  If I text her and sher responds later, I do not receive it.   She can text me randomly and I'll get it but not all the time.     

Pleas help it's very frustrating.

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Re: Not consistently receiving text messages...
vzw_customer_support
Customer Support

Hi Jillz!

Text messaging issues are no good! I know how important it is to have a properly working phone. Let's get this fixed asap. Does the issue occur everywhere you go since it happens randomly? Are all the numbers that are having the issue on the same carrier? What device? Keep me posted.

Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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