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Re: Not receiving texts from US Cellular friends only
justahelper
Enthusiast - Level 2
‎10-06-2013 01:45 PM

have you try to reach your old carrier port center to make sure port out was completed .sound like mix service to me.if you are still getting text on USC device .customer service might not have more info on port.try to reach usc and vzw port center to find out if anything still pending...good luck hope that help

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Re: Not receiving texts from US Cellular friends only
death_2_u
Enthusiast - Level 2
‎11-27-2013 10:57 AM

I'm having a similar issue.  I was prepaid with T-Mobile and recently bought a Verizon iPhone 4.  I had my old number ported (or at least thought so) but I still cannot receive texts to my new phone that aren't from a Verizon carrier.  They still go to my old one.  Please help as I don't plan on carrying two phones around for the duration of my life.

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Re: Not receiving texts from US Cellular friends only
vzw_customer_support
Customer Service Rep
‎11-29-2013 11:41 AM

Hello Death.2.u

I never like to herar our customers are having text issues. Let's dive into this and get this addressed. Is this a prepaid account? When did you port in? The port may take 48 hours to complete. Are any other features not working?

I look forward to hearing from you and getting this resolved.

JoeL_VZW
Follow us on Twitter @VZWSupport

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