Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Not showing recent calls, and privacy settings

Im so confused. All of a sudden, my iphone 4 is glitching. Here are the problems
1)its not showing my recent or missed calls at all, unless a voice mail is left
2) in the privacy settings, its not allowing me to allow apps access to my photos

3)my photo apps (including instagram) wont open

I tried doing a hard reset on the phone, and that didnt work. I also tried removing the apps and restoring them in itunes and that didnt work either.


Labels (1)
Re: Not showing recent calls, and privacy settings
Customer Support

Hello emilydoanne,

Oh No! I'm extremely sorry to learn that you're having issues with your wireless device. I understand the importance of having consistent access to your device at all times. I want to make sure we work on a resolution right away. I do appreciate you completing a hard reset on the device. When this process was completed, how did you do this? Have you plugged your device into iTunes to process a full factory restore? Have you taken your device into a local Apple or VZW store for a hands on evaluation? Please keep us posted, thanks!

VZW Support
Follow us on Twitter @VZWSUPPORT