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On/Off button sticks
emilita92
Member

I bought my iPhone 4 in October 2011. I have loved the phone thus far, but my biggest issue with it is that the on/off button on the top right sticks to the point where it won't move at all and I am not able to turn on/off the screen. I called my local verizon store and they were anything but helpful with what my options are. Is anyone else having a similar issue, or know what to do about it?

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Re: On/Off button sticks
commonsense101
Sr. Member

You have three different options:

Go to an apple store get a replacement

call vzw get a replacement

live with it

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Re: On/Off button sticks
vzw_customer_support
Customer Support

Hi, emilita92!

I'm sorry to learn that the power key is not functioning for you! It may be an issue with the hardware that we will want to look at. Is this still a concern for you? If so, please send me (AdamE_VZW) a direct message for further assistance.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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