Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Outgoing Email problems
jlmtx
Member

I got the new 4S phone, set up email, and am able to receive email fine.  I can send email to others on the same domain name, but when I send it outside the domain, I get an error message "Cannot Send Mail - A copy has been placed in your Outbox.  The receipient "xxx@xxx.com" was rejected by the server."  I'm not on any wifi system, only through verizon.  Any ideas?

Labels (1)
0 Likes
Re: Outgoing Email problems
pvonk
Member

The problem may be with relaying.  If your "from" address in an email is from a different domain than the domain that receives your email (e.g. using xxx.mac.com to send emails and you have one that is "from" john@yahoo.com) then the server may reject your email; they do that to block spam that uses a server's address.

 

If you check the settings for the outgoing Mail Server, primary server, be sure to enter the user name and password.  These may be labeled as "optional", but enter them still.

0 Likes