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Phone Shows Extended with 1 bar and an "o" at the end
trlenoir
Member

My phone was working perfectly up until about 2 hours ago.

I am at work and my husband is at home and we both have iphone4 and they both have the same issue.  Can't make calls, can't receive calls, and can occassionally send text, but it is few and far between.  I even attempted to do the *228 to update my phone and the call failed.

This is crazy.  My bill is paid, I'm up to date, but verizon keeps messing everything up on my account.  Now I have a message that says my account doesn't allow for unbilled minutes or promotional minutes - crazy - I have 1400 minutes with unlimited data and have only used 400 minutes this month and 72 mb of data - what gives?????

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Re: Phone Shows Extended with 1 bar and an "o" at the end
soupcannon
Sr. Member

Possibly an outage in your area

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Re: Phone Shows Extended with 1 bar and an "o" at the end
gina7239
Sr. Member

Some people have been changed to account level prices instead of the old line level priceing it saves you a penny if on a family share but it means you can't have bonus minutes or anything. On the bill it shows if you are on a family share that thères a base rate then everyone is $9.99. Vzw did this to people since sept 2011. You would only know the switch if you have a family share. I would call and check on that.

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Re: Phone Shows Extended with 1 bar and an "o" at the end
soupcannon
Sr. Member

What does that have to do with her not having service ?

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Re: Phone Shows Extended with 1 bar and an "o" at the end
gina7239
Sr. Member

It has to do with the second part of the comments this person made.

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Re: Phone Shows Extended with 1 bar and an "o" at the end
soupcannon
Sr. Member

I saw that after, I can't delete the comment from my phone , sorry

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Re: Phone Shows Extended with 1 bar and an "o" at the end
gina7239
Sr. Member

Sorry too

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