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Phone calls

My iphone will let me make and recieve phone calls, but i cannot hear the other person on the other side nor they can hear me. I cannot hear when it should ring. I've called Apple, restored my phone, reset, gone to a verizon wireless store, as well as mac stores, but nothing has helped. The 1800 verizon wireless number customer service reps are so rude. Can i get some help?

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Re: Phone calls
Customer Support

I'm sorry you're having issues with the sound on your device lilianavelazquez. Help is here! I can understand how frustrating this is for you. Is the phone damaged? When did it start to happen? Is your phone still under the 1year manufactures warranty?

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