Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
Certified11
Member

Phone suddently shut down on me, can't charge, can't turn on or off.  Worked fine all day.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
Certified11
Member

I was told to hold the power key and the home button for 45 secs.

Mine powered back on. Give that a try.

Sent from my iPhone

View solution in original post

Re: Phone suddently shut down on me, can't charge, can't turn on or off.  Worked fine all day.
India07
Member

This happened to me around the same time you posted this! My phone has yet to turn back on will not charge or reset.

0 Likes
Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
Certified11
Member

I was told to hold the power key and the home button for 45 secs.

Mine powered back on. Give that a try.

Sent from my iPhone

Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
PAD0709
Member

The same thing just happen to me. I used your suggestion. And it worked. Thanks.

0 Likes
Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
Certified11
Member

Wonderful!

Sent from my iPhone

0 Likes
Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
Jacky1950
Member

Did the above with home/power key..it came back on...thank you thank you Smiley Happy

0 Likes
Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
Certified11
Member

No problem

Sent from my iPhone

0 Likes
Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
47346
Member

Holding the power button and home key until the apple symbol appears on the screen seems to reactivate the phone. 

0 Likes
Re: Phone suddently shut down on me, can't charge, can't turn on or off. Worked fine all day.
DevineMsM
Member

This has happened to me twice now within about a month or so. I'm a "hit any key" type of person, so I stumbled across the fix. However, my question is will this likely continue and is it time for a new phone? I'm eligible for an upgrade but, other than this issue, have no reason to upgrade. I like what I have. If I do upgrade, will likely go with the 5/5S. I guess, in short, the question is does this mean the 4 is dying?

0 Likes