Today my phone stopped accepting or sending text messages and it stopped taking calls and sending calls. I've restarted it and rebooted and turned it off and on and have done everything in my power that I can think of. What's going on and what do I need to do? (I'm up to date on billing so it's not that) It also says that I have full signal and 3G.
Hi Schaem94,
Yikes! No service is no good! It's important to have a working phone at all times. Let's get this fixed. What happens when you attempt to place a call? Any error message? Any liquid or physical damage to the device? Try a soft reset to the device http://bit.ly/tXe7I4. The device sounds like the software is frozen, and a soft reset will reset refresh the system. Keep me posted.
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport
Thank you Pamelaf_vzw
This worked! I'm grateful for your post.
You might try checking out airplane mode...
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