Re: Picture Message Fail
TominqueBo_VZW
Verizon Employee

hello mokujon,

I can list a few other things to attempt, but to make it more simple for you please check and follow the suggestions at this link support.apple.com/kb/ts2755 or just click here Please let me know if you need additional assistance.  Thank you.

TominqueBo

VZW Support

Follow us on Twitter at @VZWSupport

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Re: Picture Message Fail
jfortin911
Newbie

I had the same problem, and I followed all of the above steps and still got absolutely nowhere. After checking all settings on my phone, i noticed that I had a "profile" installed (under Settings, General). After removing the profile, my phone immediately began receiving and sending picture messages. I'm sure every phone problem is different, but this was the defining moment in fixing MY phone. Hope it helps! Good luck!!!

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