Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Poor call quality, others cannot hear me
grizzlyfireguy

Hello, I recently purchased an iPhone 4S a few months ago. I have been experiencing issues where the person on the other end can barely hear me at all. I'm told it sounds like I'm underwater. I've tested it by having someone call me with it and can confirm the bad quality.

I did have a case on the iPhone, so I went ahead and removed it to see if that would help, but I am still experiencing the same problems. Any ideas? This is my first iPhone, I use it for work and unfortunately am unable to participate in any calls at this time due to others being unable to hear me. Thanks in advance for the help!

Labels (1)
0 Likes
Re: Poor call quality, others cannot hear me
BornInBlood
Member

Same here...anyone know WHY?

0 Likes
Re: Poor call quality, others cannot hear me
grizzlyfireguy

I'm going to go into a Verizon store today to see if they can help me; will post the results/what they said later on tonight.

0 Likes
Re: Poor call quality, others cannot hear me
Ann154
Expert
Expert

Have you verified that you aren't blocking your mic location?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Poor call quality, others cannot hear me
BornInBlood
Member

Yes, mic location is not blocked…too many people are complaining of this, some of whom don't even utilize a cover at all.

0 Likes