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Problem with sound on iPhone 4

My issue is I am not able to hear other person on call unless it is on speaker.  All other sounds, music, etc seem to be working.  Any suggestions how to correct this problem?

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Re: Problem with sound on iPhone 4
Customer Support

Let's get you the privacy when making and receiving phone calls deligirl1212. Was there a application you installed prior to the calls only being hear while on speaker? Is there any physical or water damage to your phone?

Please try resetting your network by clicking if you still experience difficulites with phone calls only being heard while in speaker, you may try 

Thank You,
VZW Support
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