Purchased 2 Iphone 4s 10 days ago - not happy with the pricing of the item

[Pricing]

Please update! 

We have 5 total phone in our household and just recently purchased two IPhone 4s phones about 10 days ago at a price of $199 at Verizon. 

Found out after the fact that the price was reduced to $99 at Apple and there is no way to obtain that price at a Verizon Store?.  The Verizon Store and the online Customer Support were unaware of the reduced price of the IPhone and did not inform me of any price reductions.  Now, if I return the phone, I am hit with a $35.00 restocking fee for both phones, need to reactivate both old phones and then drive to an Apple Retailer.  Not very happy, Verizon should provide a a way to make adjustments when this happens.  Had to make several calls and no one mentioned the restocking fee - what happened to providing service and value to the customer!  Not a very good way to attract new customers - should have a way to provide this info to potential customers along with a way to receive the same manufactures price if they are reduced! 

Message was edited by:  Pricing  <<Full name removed for privacy concerns >>

Message was edited by: Verizon Moderator

[gina7239]

For the price you paid now you could get an iPhone 5 or you can go to a corporate store if you bought it at one then show them the website to show new price. You have 14days to do it.

[Pricing]

Can you please clarify your comment?

1.. For the price you paid now you could get an iPhone 5 or

2.. You can go to a corporate store if you bought it at one then show them the website (Apple Website) to show new price. You have 14days to do it.

3.. Can I keep the IPhone 4S and get a refund for the difference? (200.00 total for 2 phones)

Please Clarify?

THX!

Ken T

[Pricing]

Can you please clarify your comment regarding my options (see below)

1. For the price you paid now you could get an iPhone 5 or (not interested)
2. You can go to a corporate store if you bought it at one then show them the website (Apple Website with $99 dollar pricing for the I phone4S) to show new price. You have 14days to do it. 
3. Please answer ... Can I keep the IPhone 4S and get a refund for the difference?  (200.00 total for 2 phones)

Please Clarify?

THX!

[lewisr13]

Pricing differences like these are normal. It's not just the 4S. I doubt you'll get a refund, Verizon doesn't have a price guarantee. You could have bought it for $149 at Walmart 10 days ago. Now it's $89. The iPhone 4 is free. Many times the pricing is different at Verizon online and in store, usually they won't match it.