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Purchased 2 Iphone 4s 10 days ago - not happy with the pricing of the item
Pricing
Member

Please update! 

We have 5 total phone in our household and just recently purchased two IPhone 4s phones about 10 days ago at a price of $199 at Verizon. 

Found out after the fact that the price was reduced to $99 at Apple and there is no way to obtain that price at a Verizon Store?.  The Verizon Store and the online Customer Support were unaware of the reduced price of the IPhone and did not inform me of any price reductions.  Now, if I return the phone, I am hit with a $35.00 restocking fee for both phones, need to reactivate both old phones and then drive to an Apple Retailer.  Not very happy, Verizon should provide a a way to make adjustments when this happens.  Had to make several calls and no one mentioned the restocking fee - what happened to providing service and value to the customer!  Not a very good way to attract new customers - should have a way to provide this info to potential customers along with a way to receive the same manufactures price if they are reduced! 

Message was edited by:  Pricing  <<Full name removed for privacy concerns >>

Message was edited by: Verizon Moderator

Labels (1)
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Re: Purchased 2 Iphone 4s 10 days ago - not happy with the pricing of the item
gina7239
Sr. Member

For the price you paid now you could get an iPhone 5 or you can go to a corporate store if you bought it at one then show them the website to show new price. You have 14days to do it.

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Re: Purchased 2 Iphone 4s 10 days ago - not happy with the pricing of the item
Pricing
Member

Can you please clarify your comment?

1.. For the price you paid now you could get an iPhone 5 or

2.. You can go to a corporate store if you bought it at one then show them the website (Apple Website) to show new price. You have 14days to do it.

3.. Can I keep the IPhone 4S and get a refund for the difference? (200.00 total for 2 phones)

Please Clarify?

THX!

Ken T

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Re: Purchased 2 Iphone 4s 10 days ago - not happy with the pricing of the item
Pricing
Member

Can you please clarify your comment regarding my options (see below)

  1. For the price you paid now you could get an iPhone 5 or (not interested)
  2. You can go to a corporate store if you bought it at one then show them the website (Apple Website with $99 dollar pricing for the I phone4S) to show new price. You have 14days to do it. 
  3. Please answer ... Can I keep the IPhone 4S and get a refund for the difference?  (200.00 total for 2 phones)

Please Clarify?

THX!

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Re: Purchased 2 Iphone 4s 10 days ago - not happy with the pricing of the item
lewisr13
Leader

Pricing differences like these are normal. It's not just the 4S. I doubt you'll get a refund, Verizon doesn't have a price guarantee. You could have bought it for $149 at Walmart 10 days ago. Now it's $89. The iPhone 4 is free. Many times the pricing is different at Verizon online and in store, usually they won't match it.

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