We have 5 total phone in our household and just recently purchased two IPhone 4s phones about 10 days ago at a price of $199 at Verizon.
Found out after the fact that the price was reduced to $99 at Apple and there is no way to obtain that price at a Verizon Store?. The Verizon Store and the online Customer Support were unaware of the reduced price of the IPhone and did not inform me of any price reductions. Now, if I return the phone, I am hit with a $35.00 restocking fee for both phones, need to reactivate both old phones and then drive to an Apple Retailer. Not very happy, Verizon should provide a a way to make adjustments when this happens. Had to make several calls and no one mentioned the restocking fee - what happened to providing service and value to the customer! Not a very good way to attract new customers - should have a way to provide this info to potential customers along with a way to receive the same manufactures price if they are reduced!
Message was edited by: Pricing <<Full name removed for privacy concerns >>
Message was edited by: Verizon Moderator
For the price you paid now you could get an iPhone 5 or you can go to a corporate store if you bought it at one then show them the website to show new price. You have 14days to do it.
Can you please clarify your comment?
1.. For the price you paid now you could get an iPhone 5 or
2.. You can go to a corporate store if you bought it at one then show them the website (Apple Website) to show new price. You have 14days to do it.
3.. Can I keep the IPhone 4S and get a refund for the difference? (200.00 total for 2 phones)
Can you please clarify your comment regarding my options (see below)
Pricing differences like these are normal. It's not just the 4S. I doubt you'll get a refund, Verizon doesn't have a price guarantee. You could have bought it for $149 at Walmart 10 days ago. Now it's $89. The iPhone 4 is free. Many times the pricing is different at Verizon online and in store, usually they won't match it.