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Reception inside my house and increasing earpiece volume.

I just upgraded after losing my old motorola flip phone to an Apple 4S at the recommendation of the sales rep. I am not getting the reception in my home that I had with the old phone. Also, how do you increase the earpiece volume? This is my first "smart phone" so I am expecting better. Thanks.

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Re: Reception inside my house and increasing earpiece volume.
Customer Support

Congrats on getting a new iPhone 4S! It's easily one of the most popular smartphones on the market. We want you to enjoy your first smartphone! Let's get your service working so you can enjoy all of the wonders of the iPhone. May I ask what zip code are you in? Also, are you having issues with voice and/or data? Also, do you have a case on your phone? As you share the details on the issue then we can customize a solution for you.

Thank you...

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