Replacement phone
grohrer
Newbie

I recently just got a new replacement iPhone 4 because my previous one had water damage.  I got the new one about 2-3 weeks ago and today it randomly turned off and wont turn back on. Will verizon replace this one, or will i be required to pay for another replacement phone?

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Re: Replacement phone
HappyHelper
Specialist - Level 1

Asurion will replace it for free if it was defective. Try holding the power and home keys at the same time for 30 seconds or so. It might help it turn on. You can call Asurion at 888 881 2622.

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Re: Replacement phone
HappyHelper
Specialist - Level 1

Asurion will replace it for free if it was defective. Try holding the power and home keys at the same time for 30 seconds or so. It might help it turn on. You can call Asurion at 888 881 2622.

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