Reported iphone missing, now it is found.
thebale
Newbie

Long story short, my iphone went missing at work, and I work with some... morally dubious teenagers. So I reported it missing. Well, a couple months later the phone turned up and I'd like to be able to use or sell it. How do I "unreport" its missing status and I guess clear the ESN?

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Re: Reported iphone missing, now it is found.
vzw_customer_support
Customer Service Rep

Hello Thebale

I'm very glad you recovered your device! To clear the ESN we would need to speak to you. Please call us at 800-922-0204 or as Jim said *611 from your device. You can also send me a DM to me and I can reach out to you.

Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

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