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Return policy
hewittc
Member

I ordered the Iphone 4 8g on the phone last weekend. It should be arriving tomorrow.

After talking with some people, I'm wondering if I should have just paid the extra 100 dollars to upgrade to the 4S 16g?

Can I take the 4 8g in the box to a retailer to exchange it or do I have to go through the whole process of mailing it back and waiting for the new one?

Labels (1)
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Re: Return policy
Ann154
MVP MVP
MVP

If you ordered a phone online, you have to return the phone through the same method that it was delivered. You can call customer service to have a return label sent to you through email. However the phone and all its accessories must be returned in the same box it came in.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Return policy
gina7239
Sr. Member

You can go to the store and swap it at a corporate store but there's going to be $35 restocking fee. My brother had the same situation as you. Call the nearest corporate store to make sure.

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Re: Return policy
AZSALUKI
Sr. Leader
Sr. Leader

there will be no restocking fee if it's exchanged in the first 3 days.

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Re: Return policy
gina7239
Sr. Member

Isent it if your within 3 days you activation fee is waived not the restocking fee?

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Re: Return policy
AZSALUKI
Sr. Leader
Sr. Leader

i'm not positive, but i think there's no restock fee if you return within 3 days.

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